Shop tape drives and backup tape storage from hp, quantum, ibm and more. I too tried many fixes through backup exec, but none worked because it wasnt an issue with the software, but the settings on the hardware itself. Our backup software is arcserve backup r16 running on windows server 2008 r2 vm, fully patched. Well just interleavemultiplex a bunch of backups together to make the tape drive happy. Iperius backup tape backup software for ltodat tape drives. Hello i have a powervault 128t on a fibre san that works fine for a period and then drops offline and requires both the servers and pv to be. Find answers to backup exec keeps taking tape backup drive offline. Backup exec keeps taking tape backup drive offline. I am able to succsessfully run a tape backup within the vm, however every 3 5 days, the tape drives goes offline within backup exec and i can bring them online within backup exec, but whenever i try to run a backup job to them, the tape drives go offline again. I tried easeus todo backup trial but that was painfully slow.
We are using symantec backup exec 2010 r3 to take the backup on the taps. That might make the backup better, but it will make the restore slower. Every so often the backup fails and the hp tape drive goes offline. The sas tape that backup exec uses randomly goes offline. Over the past couple of months our tape drives continuously set itself to offline either at the end of the cycle, just before, or sometimes at random. It is cheap, reliable and offers protection against crypto viruses and hacker attacks. Installing symantec tape device drivers by running tapeinst.
Backup data to tape with tape backup software easeus. I have run the hp tape tools and the drives appear to be healthy. Hi guys, i have a spectra 215 drive that keeps going offline right before a job starts. Veritas backup exec software requires the tape gateway medium changer type. Solution unfortunately there is no solution for this at the moment, since it looks like this is symantec issue. But when the backup is setup to run in the evening on a schedule it does not run as the backup to disk folders goes offline and therefore has to be switched back on line. Today the tape library had lost contact with the server because the ip of the tape drive was incorrect restarting the tape drive forced the tape drive to renew the ip address from dhcp we have a reservation. Tape backup software for windows 10 windows 10 forums. It is typically used for offline, archival data storage. Duplicate medium changers tape libraries andor tape drives are seen within backup exec etc.
It shows correctly the tape drive ibm ultrium hh4 3580 in device manager, but seems that it doesnt see the medium changer, as long as its not the changer bus enumerator in system devices. Dec 28, 2009 i dont know what has happened, but at multiple locations i have a problem with backup exec 12. Most people are already familiar with bothand if youre not, weve got a great summary of the two herebut remain bewildered as to why theyre not okay with just one or the other. Acronis products cannot access tape drives if there is. Use tap backup software easeus todo backup to backup data to tape. Hp ultrium 5 lto drives dropping offline using bac. It shows correctly the tape drive ibm ultrium hh4 3580 in device manager, but seems that it doesnt see the medium changer, as. Tape backup software provides backup of data and they support all popular type of tape drives.
Symptoms the sas tape exported using tape redirector and configured with backup exec may go offline after some manipulations run the backup job, inventory the tape, etc. How to troubleshoot issues with a robotic library autoloader. Tape library andor tape drive s may not function correctly within backup exec when the oem device drivers are installed. Hp lto ultrium3 showing offline in symantec backup exec hp. I was a backup exec user but have really come to respect hps dataprotector.
With veeam, it administrators can use flexible options to create copies of backups and store them on a different media, following the 321 rule for the backup and disaster recovery. Additionally, its offline when not in a tape loader. Coinciding with the tape drive technology enhancements, hard disks continued to improve, and it wasnt long before the large removable disk packs were completely replaced by sealed winchester fixed drives. Even so, errors do occur in the veritas product, and organizations need backup exec support. We have a server with an hp tape drive that randomly goes offline and only comes back online once we restart the server, occasionally well need to reseat the scsi cables to bring it back online. Most people are already familiar with bothand if youre not, weve got a great summary of the two here but remain bewildered as to why theyre not okay with just one or the other. Other issues may include tape drives or tape libraries that are offline, storage devices that are not found. I would suggest you look into using an external usb hard drive seagate and maxtor are two of the more reliable brands perhaps supplemented by a recordable cd or better dvd drive.
The sas tape exported using tape redirector and configured with backup exec may go offline after some manipulations run the backup job, inventory the tape, etc. How to bring an offline tape device back online in the backup exec user interface. First thing may be to try and update the firmware of the drive and autoloader. Today the tape library had lost contact with the server because the ip of the tape drive was incorrect restarting the tape drive forced the tape drive to renew the ip address from dhcp we have a reservation in dhcp for the tape drive based on its mac address hth. They help in the backup of drive image and come with the scheduler to perform backup process.
So i am unable, so far, to choose the file to restore or even see the backup set the file resides in, even though the tape is in the drive, the drive has been cataloged, etc. In the backup exec console, go to devicesstorage tab. I have replaced the autoloader, drive, scsi cable, terminator and controller and this still happens. Make sure that the cleaning tape is located in the slot that you defined as the cleaning slot. Dell powervault tl2000tl4000 tape device goes offline. I am using syamntec backup exec 2012 within the vm. Gtechnology 500gb gdrive mobile ssd durable portable external storage. I have backup exec 2010 r3 installed and about once a week my backup will fail because for an unknown reason backup exec will mark my backup media as offline even though the media is present and available. I have checked the cables and made sure that they are plugged in and the only way to fix the problem for a short while is to stop the backup exec. May 07, 20 what backup software supports tape drives.
May 31, 2016 online backup vs offline backup explained. I am able to succsessfully run a tape backup within the vm, however every 3 5 days, the tape drives goes offline within backup exec and i can bring them online within backup exec, but whenever i try. Iperius backup is a reliable and easy to use tape backup software, compatible with server 2008 and server 2012, and with any tape drive dat, lto ultrium, ait, dlt, sdlt, scsi, sas, usb, etc. Expand the tree called storage removable storage libraries. They provide quick and easy restoration of data from the tape drive and allow incremental data backup as well. The view on the devices tab displays how devices are organized logically into device pools. We ran the installer for the backup exec and unchecked the tape drivers checkbox hoping this will remove those. Figure 1 the device can be brought back online by right clicking on the tape drive and selecting online as shown figure 2. How to bring an offline tape device back online in the. I was wondering if anyone knows of a good free backup software that supports tape drive backup. In order to put it back online i have to shutdown the server, turn off the drive, turn the drive back on, then turn on the server.
Tape library andor tape drive s showing offline within backup exec. Dec 28, 2015 what software do you recommend for tape bckup on windows 10. Solved backup exec marks an available drive as offline. In paid software i would suggest you ca arcserve and seagate backup exec or netbackup, now owned by symantec. Set up symantic backup exect for drive cleaning using the interface. I dont know what has happened, but at multiple locations i have a problem with backup exec 12. Symantec backup exec installing symantec tape device drivers by running tapeinst. Tapebased data storage for powerful data protection discover a simple, inexpensive technology that is virtually impervious to cyberattacks and is already in your data center tape storage. Easeus todo backup is the perfect tape backup software that supports backing up data or system state to tape.
This is a compressed file that unzips into a set of files. What software do you recommend for tape bckup on windows 10. I boot up the server and the system sees the devices and backup exec sees the devices and the drive is online. Iperius backup is the best alternative to expensive software such as symantec backup exec and ca arcserve. Lto tape drives data storage product lto 2hh support. I tried restarting the backup exec services which worked for us in an earlier issue but that did not work this time. If playback doesnt begin shortly, try restarting your device. However, with a tape backup software, tape backup will be an easy task to protect your server data. Go into control panel administrative tools computer management.
Hp ultrium 5 lto drives dropping offline using backup exec. If you run backup exec with tape or library hardware, and you uninstall backup exec and dont restart windows before you reinstall backup exec, then the installation of a backup exec filter driver may be corrupted. Backup exec from symantec takes exclusive control over tape drive, and no other software, including windows nt backup, can access it acronis products cannot access tape drives if there is symantecs backup exec installed knowledge base. I look at the devices and the drive is set to offline. Checked with a colleague and he is coming across the same issue sinc. Backup exec gives you fast, simple, complete, costeffective protection and recovery for your data, wherever it lives.
Also when i wipe out the server and install backup exec, the backups work perfctly. I use symantec backup exec 2010 to backup to our readynas 2100, using iscsi latest. We have an hp dl180 g6 with an hp p212 sas card and a hp ultrium 5 tape drive attached via sas cable. Lto tape drives data storage product lto 2hh support and. I think what they were asking is whether backup to tape is the kind of legacy technology today that we see with vhsthere are still a few out there but the technology is on its way out. Now, only the local local tape server shown again and the library is still online. Tape drive going offline hewlett packard enterprise community. Lto tape drive unrecognized after installing symantec. When this happens the drive and loader dissappear from the device manager in windows something wrong with the tape drive right. Priced at only 149, iperius backup is one of the most cost effective solutions to make backups to dat or lto tape drives. Hp lto ultrium3 showing offline in symantec backup exec. Some software packages will disable your tape drive, so following these steps will enable it again. However, cleaning the tape drive rarely corrected the problem. Redirector software and tape drives offline in backup exec.
Create the powershell script file with the following content on the machine that is connected to the exported tape. Recommended tape library backup software server fault. Backup exec has been around in one form or another since the early 1990s and has a reputation as one of the more reliable backup products on the market. Hp ultrium 5 lto drives dropping offline using backup exec 2012 sp3 regarding the most recent posting, i havent looked at this in a couple of years but the last time i did we spent a lot of time and were unable to find any reliable way of using tape drives with vmware.
We ran into this as well, and bought some disk storage to backup to disk first then duplicate jobs to tape. Hp msl2024 tape library with a single hp sas lto6 tape drive. Apr 28, 2015 symptoms the sas tape exported using tape redirector and configured with backup exec may go offline after some manipulations run the backup job, inventory the tape, etc. I tried restarting the backup exec services which worked for us in an earlier issue but that. It is showing in the device manger under the tape drives. Amanda network backup amanda is the most popular backup and archiving software that protects multiple machines running var. Mar 28, 2019 backup exec has been around in one form or another since the early 1990s and has a reputation as one of the more reliable backup products on the market. I can then right click the tape drive and select online and it comes online but when i click inventory the drive goes offline again. But whenever we tried to run a second job, tape drive suddenly goes offline and the. Tape library offline after move vbr to new hardware.
Newegg offers the best prices, fast shipping and toprated customer service. Symantec backup exec about tape drives and robotic libraries. Disk drive technology, however, wasnt just standing still. Acronis advanced backup is rather expensive, and has a rep for being buggy. Backup exec 2014 jobs failing on hp proliant dl360 g6 with an. Installed the tape backup from the old server which is seagatequantum dat drive connected to an adaptec aha2940 scsi controller. I needed to switch over to apple computer, phone and ipad because of software changes in my buisness. I realize that there are still advantages with tape when it comes to large volume backups and the ability to. I then right clicked the storage device within backup exec. Subsequent backups failing report that the device is offline. There is no other backup software installed on the veeamserver which is a physiscal windows 2008 r2 server. The price includes free updates and free support from the development team no call centers. Our backup software is arcserve backup r16 running on windows server 2008. All of our equipement is also fully patch, including firmware and bioses.
Symantecs backup exectm was giving me issues with our storage array we use for backups the system would show the drive offline causing our backups to fail. Tape library keeps going offline data recovery general. Your tape drive will now be visible, as shown in the screenshot below. Set up symantec backup exec drive cleaning oracle docs.
They encrypt data and provide secure backup and they also compress the data on the tape drive. Turning the drive back one would work for a few hours but the drive would once again appear offline. Karen, tape backup is a relatively expensive option these days. We have bought a used hp lto ultrium3 tape drive, regulatory model brsla0401dc and model. Including drives, autoloaders, libraries, virtual tape systems, and ibm spectrum archive software. During the backup procedure the backup to disk folder goes offline and i have to reconnect, meaning the job fails. So, lets see tonigt if the tape jobs working again. Resolution create the powershell script file with the following content on the machine that is connected to the exported tape. Hi, we have a ongoing issue with our backup exec software where a tape drive keeps going offline, currently using backupexec 2010 r3, it seems to only occur when a certain amount of data is transferred, checking the logs on the server there is no errors in the event viewer, looked at the logs on the fibre switch and there are no errors here as well. Backup exec is then prevented from discovering the tape or library hardware.
This is a newclean installation of windows, the tape drive is a hp lto ultrium 3 internal sas drive single drive withe the most current hp driver installed. I was frequenting spiceworks earlier today and came across a post asking if tape was legacy. Backup exec tape drives continuously go offline solutions. Backup exec doesnt show tape drives and libraries, or tape. Solution if a tape device shows as offline on the backup exec devices tab. Nov 11, 2010 i have a backup configured on a hp storage works dat 160 sas tape drive. Good day, we have an hp msl 2048 robotic library with backup exec since 2004 and have never had any problems, until recently. Turns out, the phantom device missing 1 was occuring due to having the library setup for two tape drives, while the system only had one tape drive physically installed inside. Dell powervault tl2000tl4000 tape device goes offline while performing cleaning job. After that i removed the local tape proxy an reboot the backup server. Testing your setup by using veritas backup exec aws storage.
Featurewise all of the big players have the same features but with dataprotector the pricing scheme is whats interesting. Tape library offline after move vbr to new hardware veeam. Explore five common veritas backup exec error codes, which range from services not starting to backup. But when i go to restore from this server bs tape, on server a, the backup sets i see on the device screen are not visible in the restore list. A standalone drive is a single, locally attached tape drive.
The library is goes online an the single lto drive disappears. Hp ultrium 5 lto drives dropping offline using backup exec 2012. Symantec backup exec, backup to disk goes offline i have had this problem before and fixed it, but i forgot to document the procedure. Tape backup became far cheaper than disk, and also offered more flexibility.
I have a backup configured on a hp storage works dat 160 sas tape drive. Our forum users and customers reported about the issue with starwind and backup exec. Online backup vs offline backup explained youve got two main options for backup. The backup software is symantec backupexec 2010 r3.